The company MADE FOR TWIN (below THE SELLER) is registered in the commercial register under SIRET number 793640426 00029. His postal address is 60 quai Joseph Gillet- 69004 Lyon and his e-mail address is (below SELLER'S ADDRESS).
Any order for a product appearing in the online store of the site https://www.madefortwin.com (here below THE SELLER SITE) implies consultation and prior acceptance of these general conditions of sale. The click to validate the order implies full acceptance of these. This click has the value of 'digital signature'
The purpose of these general conditions is to define the rights and obligations of the parties within the framework of the online sale of goods offered by THE SELLER at consumer.
Contractual information will be confirmed by e-mail to the address indicated by the consumer on the order form.
The computerized registers, kept in the computer systems of the company LE VENDEUR under reasonable security conditions are considered as the proof of communications, orders and payments between the parties.
The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as evidence.
Every effort has been made to ensure the accuracy of the information presented on THE SELLER SITE. THE SELLER or its suppliers are not, however, responsible for consequences, incidents, special damages resulting from electronic transmissions or the accuracy of the information transmitted even in the case where THE SELLER is aware of the possibility of such damage. The names and brands of products and manufacturers are used only for the purpose of identification. The photos, descriptions and prices of the products are not contractual.
Made for twin cannot be held responsible for any error during assembly by a private individual. Made for twin recommends the assembly of its accessories by a professional.
Our prices can be changed at any time.
The products are delivered to the address indicated by the consumer on the order form and only to the geographic areas we serve.
All products leave our premises in perfect condition. The customer must notify the carrier (or the postman) of the slightest trace of impact (holes, traces of crushing etc ..) on the package, and if necessary to refuse the package. A new identical product will then be returned to you free of charge.
The exchange of any product declared, a posteriori, damaged during transport, without any reservation having been made upon receipt of the package, cannot be covered.
As with any expedition, it is possible to experience a delay or for the product to go astray. In such a case, we contract the carrier to start an investigation. All efforts are made, as long as necessary, to find this package. If applicable, the merchant will be reimbursed by the carrier and deliver a new identical package at his expense.
We decline any responsibility for the extension of delivery times due to the carrier, in particular in the event of loss of products, bad weather or strike.
Any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken products ...) must be indicated on the the delivery slip in the form of a 'handwritten reserve', accompanied by the customer's signature.
The consumer must at the same time confirm this anomaly by sending a letter to the carrier within (2) two working days following the date of delivery. registered with acknowledgment of receipt setting out the said complaints.
The consumer must send a copy of this letter to the SELLER'S ADDRESS. Without this observation, we do not proceed to any exchange.
The consumer must formulate with the SELLER, on the same day of delivery or at the latest on the first working day following delivery, any complaint of error of delivery and / or non-conformity of the products in kind or in quality compared to the indications appearing on the order form.
Beyond this deadline, any complaint will be rejected.
The formulation of this complaint with the SELLER can be made to the SELLER'S ADDRESS.
Any complaint not made in accordance with the rules defined above and within the time limits cannot be taken into account and will release THE SELLER from any responsibility towards the consumer.
In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to the SELLER as a whole and in its original packaging in immaculate condition to SELLER'S ADDRESS.
To be accepted, any return must be reported and have the prior consent of the SELLER, who in case of agreement will reship the package to the correct address.
The shipping costs are the responsibility of the SELLER, except in the case where it turns out that the product does not correspond to the original declaration made by the consumer in the right direction of return. p >
The provisions hereof cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of hidden defects in the item sold.
The consumer is expressly informed that the SELLER is not the manufacturer of the products presented on the SELLER SITE and that the SELLER disclaims all liability for defective products.
Consequently, in the event of damage caused to a person or to a good by default of the product, only the responsibility of the manufacturer of the latter can be sought by the consumer, on the basis of the information appearing on the packaging of said product. product.
The warranty period is one year (1 year). Excluded from this warranty are all products modified or repaired by the customer or by any entity other than the service providers chosen by the SELLER.
The warranty can be extended according to the terms provided in the store and on the site in the workshop section.
The right of withdrawal only applies to natural persons.
In accordance with Articles L. 120-20, the consumer has a period of seven (7) calendar days to return, at his expense, products that do not suit him. This delay runs from the day of receipt of the consumer's order. Any return may be reported in advance to the SELLER's customer service. The product should be returned to SELLER'S ADDRESS.
Sensitive products (such DVD, CD, Software) must not have been unsealed, so that the consumer can benefit from the right of withdrawal.
Only products returned as a whole, in their original packaging, complete and intact, and in perfect condition for resale, will be accepted. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded, returned or exchanged. This right of withdrawal is exercised without penalty, with the exception of shipping and return costs. In the event that the right of withdrawal is exercised, the consumer has the choice of requesting either the reimbursement of the sums paid, or the exchange of the product. In the case of an exchange, the reshipment will be at the expense of the consumer.
If the right of withdrawal is exercised, the SELLER will make every effort to reimburse the consumer within thirty days.
The use of trademarks on the site is strictly prohibited.
Under no circumstances is the Customer authorized to download or modify all or part of the Site and in particular its content (products listed, descriptions, images, videos, etc.).
In general, all copyright, trademark and / or intellectual property rights appearing on the Site will remain the full and entire property of Made for twin.
The Customer is therefore bound to respect intellectual property rights and may in no way use the brands appearing on the Site and on the Products where applicable. applicable, or file a trademark that would prejudice the rights holder, unless otherwise provided for in the contract. It is the same for any other right of intellectual property.
Neither party will have failed in its contractual obligations, insofar as their execution will be delayed, hindered or prevented by a fortuitous event of force majeure. Any irresistible fact or circumstance, external to the parties, unpredictable, inevitable, independent of the will of the parties, will be considered as a case of force majeure. which cannot be prevented by the latter, despite all reasonable efforts.
The party affected by such circumstances will notify the other within ten working days of the date on which it becomes aware.
The two parties will then approach each other, within three months, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued.
If the force majeure event lasts longer than one month, these general conditions may be terminated by the injured party.
Expressly, are considered as cases of force majeure or fortuitous events, in addition to those which are usually retained by the jurisprudence of the courts and tribunals French: blockage of means of transport, earthquake, fires, storms, flood, lightning, shutdown of telecommunications networks or difficulties specific to telecommunication networks external to customers.
If one or more stipulations of these general conditions are held to be not validated or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will keep all their strength and reach.
The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to under these conditions general sales policies cannot be interpreted in the future as a claim to the obligation in question.
These general conditions are subject to French law. This is the case for the substantive rules as for the formal rules.
In the event of a dispute or complaint, the consumer will first contact the SELLER to obtain an amicable solution.
All the data that you entrust to us are in order to be able to process your orders.
By virtue of the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have with the SELLER a right of rectification, consultation, modification and deletion of the data that you have communicated to us. This right can also be exercised online.
Any order placed through the SELLER SITE implies the customer's acceptance, without any restriction, of the SELLER's general conditions of sale. In the event of sale to a legal person, any difference relating to the sale (price, GTC, products, ...) will be subject to French law before the Commercial Court of the headquarters social security of the SELLER.